How to Arrange a Pallet Collection

You will need to be logged on to the pallet entry system -

Enter jobs

Input the ref details as you would normally. 

On the left hand side you will notice this normally has the account holder address details, but there is a button just above it that says 'Collect From Me', this will automatically be ticked but when arranging a collection when you untick this option you can enter the third party collection address.

When inputting a collection or delivery address on the web be sure to input the post code first as the post code finder will bring up the majority of address details. 

Now for the delivery details, if the pallet is to come back to you, simply input your address alternatively if the pallet needs to be delivered to a third party input the correct delivery address as you would a normal consignment. 

Make sure you include number of pallets and weight. 

Next Day or Economy - Please bear in mind when inputting Economy collections this applies to both collection and delivery depot, so your pallet not be delivered on day 1 of your requested, and the delivery side can also be done within two days. 

For collections on the Next Day service, please ensure they are uploaded on to the sytem for 9:30am.

If you have any questions or need any further information, please contact the Customer Services department on 0116 2751555. 



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