Customer Service Advisor

Working Monday to Friday 8.30am - 5pm

Translink Express Logistics has a rare opportunity to join our outstanding Customer Service Team.

We are currently seeking a driven and customer-focused individual to fill the role of Customer Service Advisor.

If you're passionate about delivering high-quality services and ensuring client satisfaction, this could be the opportunity for you.

We offer an outstanding 1-2-1 Customer Service platform ensuring that all customers receive a level of service second to none.

What does the job involve?

·         Looking after a group of customers on a 1-2-1 basis

·         Resolving customer queries

·         Monitoring shipments on our state-of-the-art IT platform

·          Processing customer returns

·         Various administrative duties

·         Quoting and shipping international shipments

What type of person are we looking for?

·         Excellent communicator

·         Great Customer Service skills

·         Ability to build relationships with customer’s

·         Natural ability to resolve problems.

·         Good geographical knowledge of the UK

·         Team player

·         Knowledge of the Logistics industry would be very beneficial.

What type of environment do we have?

·         Very friendly

·         Open office

·         Modern facilities

·         Excellent staff retention

What’s in it for the successful applicant?

·         20 Days Paid Holiday.

·         All bank holidays off fully paid.

·         Sage Benefits Package.

·         Free onsite parking.

·         Contributory pension

·          No working over Christmas period

What does the job pay?

Circa £21,918 - £23,379

When does the job start?

We are looking to start training as soon as we find the suitable candidate.

How do I apply?

Send your CV to [email protected] or apply through indeed.

Posted 1st June 2023